About Precision Tax Relief

About Precision Tax Relief

Our Mission

We truly care about each client, and it comes across. Our mission is to not only get a better result for clients, but to make the process less stressful. That means being more transparent about pricing and what to expect. It also means making ourselves available whenever you need us and walking you through each step of the way. And because we only take clients we know we can help, our team of tax experts can work harder on each case. You’re never just a number to us.

Our Mission

We truly care about each client, and it comes across. Our mission is to not only get a better result for clients, but to make the process less stressful. That means being more transparent about pricing and what to expect. It also means making ourselves available whenever you need us and walking you through each step of the way. And because we only take clients we know we can help, our team of tax experts can work harder on each case. You’re never just a number to us.

Meet Your Tax Relief Team

Precision Tax has a team of 18 Enrolled Agents, 5 CPAs, and 1 Tax Attorney with decades of collective experience since 1967. We have successfully resolved tax problems for over 79,000 clients. Our team works relentlessly with you to solve your tax problems once and for all.

Scott Gettis - Enrolled Agent (EA), MSc, CEO of Precision Tax
Scott L. Gettis

Enrolled Agent (EA), MSc, CEO

Precision’s leader and one of our Senior Case Managers, Scott has won over 200 Offers in Compromise. You’ll hear him

take on the toughest Revenue Officers without batting an eye. In review after review, Scott’s clients rave about his phenomenal service and their outstanding tax debt relief results.

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Gene Haag, EA, Managing Partner & Senior Tax Consultant
Gene P. Haag

Enrolled Agent (EA), M. Ed, Managing Partner

Gene has over 10,000 tax consultations under his belt — and still gets excited about helping clients with tax relief...

“Ultimately, it’s about being honorable and doing an honorable day’s work. Every single staff member comes in to work and does a great job for our clients. We are all a part of something bigger than ourselves.”

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Michele Mulkey

CPA, SPHR, SHRM-SCP, Chief Operating Officer

Michele has led Precision’s people strategy, the key to our growth, since joining the team in 2018. As Director

of Human Resources, she initiated multiple programs that fortified Precision’s “Best Places to Work” and “BBB Torch” awards, while growing the professional team from 23 to 60. In 2021, Michele accepted the role of COO, responsible for firm growth and strategic initiatives. We are excited to see how Precision will grow under her “people first” style of leadership.

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Ryan Colón, Esq. - Attorney, Licensed to practice before the US Tax Court
Ryan Colón, Esq.

Attorney, Licensed to practice before the US Tax Court

Ryan, an accomplished tax attorney, brings extensive expertise in tax representation to the table. His track

record includes helping clients navigate intricate tax laws and resolving IRS disputes. He has a remarkable ability to harmonize robust analytical skills with a compassionate and empathetic approach. His clients consistently shower him with praise for his unwavering dedication and exceptional professionalism.

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Aurae Hawkins - Enrolled Agent (EA), Manager of Client Services Team
Aurae Hawkins

Enrolled Agent (EA), Manager of Client Services Team

Aurae is our Lead Financial Analyst, supervising the Case Coordinators and managing a caseload for our Senior

Resolution Management team. Never one to stop learning, Aurae is pursuing her fellowship with the National Tax Practice Institute, a stringent three-level program covering all facets of representing taxpayers before the IRS.

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Ariel Scott -
Ariel Scott

Enrolled Agent (EA), MBA, Director of Fulfillment

Ariel oversees the resolution of our client’s tax cases from beginning to end. She explains, “People who are

struggling with IRS compliance and debt trust us to help them navigate the IRS channels and negotiate on their behalf, but we also coach and guide them so that they are set up for future financial success.” Ariel loves to work out, stay active outdoors, play games with her two teenage sons, and read for her book club.

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Melissa Miller

Enrolled Agent (EA), Senior Manager, Case Resolution

Melissa joined Precision Tax in 2018 after working at a Coeur D’Alene law firm as a legal assistant for several

years. She is certified as an EA, has an Associate’s degree (AA) in Paralegal Studies, and holds a BA from Whitworth University. Melissa loves helping clients across the country. “It’s a wonderful feeling, letting a client know their tax debt is resolved.” Melissa takes advantage of the beautiful outdoors here in Idaho, hiking and camping with her family.

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Starlynn Nipp - CPA, Senior Managing Tax Accountant
Starlynn Nipp

CPA, Senior Managing Tax Accountant

Starlynn is a seasoned Tax Accountant specializing in the Tax resolution Industry. She is a Certified Public

Accountant who has more than fifteen years of experience in the financial industry and public accounting field. When Star is not mentoring the Team or preparing taxes, she enjoys camping and other outdoor activities with her family.

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Rebecca Ward - Bookkeeper, Quick Books Certified Pro Advisor
Rebecca Ward

Lead Bookkeeper, Quick Books Certified Pro Advisor

Becca is a professional bookkeeper for over 6 years and loves helping business owners understand their

finances. She takes pride in making sure her clients’ books are in order and ready for tax time, so they can focus on what they love. When she’s not working, she’s outside with her family, hosting BBQs, enjoying the lakes, biking, trying to keep a garden alive, and taking care of their small mix of farm animals.

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Richard Haugen - CPA, Tax Knowledge & Research Manager
Richard Haugen

CPA, Tax Knowledge & Research Manager

Richard is a Certified Public Accountant with over a decade of experience helping clients with their business

and personal taxes. He earned a Bachelor’s degree in Business Administration with a concentration in accounting. When Richard’s not helping people with their taxes, he enjoys playing golf and spending time with family and friends.

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Client Service Team: Immediate Relief, Empathetic Guidance

At Precision Tax Relief, we understand the stress tax issues cause, which is why our Client Service Team, your first point of contact, is dedicated to starting your journey towards relief. With a blend of seasoned pros and empathetic advisors, including experienced business owners, we’re here to provide both understanding and actionable solutions right from the start. In your initial consultation, we offer instant relief by sharing knowledge and directly addressing your concerns—sometimes even liaising with the IRS on your behalf to demonstrate our immediate commitment to your case.

Sarah Anne Waldvogel - Lead Client Service Specialist

Sarah Anne Waldvogel

Client Service Specialist
Cindy Quick -

Cindy Quick

Client Service Specialist

Julie Ann Penaranda - Administrative Assistant, Global Talent

Julie Ann Penaranda

Administrative Assistant, Global Talent

Kelsey Robertson

Client Service Specialist

Nicole Kander - Client Services Specialist

Nicole Kander

Client Services Specialist

Taralee Scott - EA, Lead Client Service Tax Specialist

Taralee Scott

EA, Lead Client Service Tax Specialist
Audrey Kurtz -

Audrey Kurtz

Client Service Tax Specialist

Mark Peradillo - Client Service Tax Specialist and Tax Preparer, Global Talent

Mark Peradillo

Client Service Tax Specialist and Tax Preparer

Sarah Badzik -

Sarah Badzik

Client Service Tax Specialist

Shana Rogers - Client Service Tax Specialist

Shana Rogers

Client Service Tax Specialist
Tracy Gross - Senior Billing & Collections Specialist

Tracy Gross

Senior Billing & Collections Specialist

Ciera Mathes

Client Service Specialist

Jennifer Pittman

Client Service Specialist

Thy Nguyen

Client Service Specialist

Tax Strategy & Compliance Team: Precision in Every Calculation

Tax strategy isn’t just about numbers; it’s about futures. Our Tax Strategy & Compliance Team, led by industry veterans, approaches your tax planning and compliance with meticulous care. By personalizing tax strategies that align with your life goals, we aim not only to resolve present issues but to pave the way for a secure, prosperous future. It’s not just about getting back on track—it’s about setting a new course towards financial stability and peace of mind.

Corrine Dempsey - EA, Senior Tax Accountant

Corrine Dempsey

EA, Senior Tax Accountant

Eric Brown - CPA, Senior Tax Accountant

Eric Brown

CPA, Senior Tax Accountant

Joshua Saxon - EA, Senior Tax Accountant

Joshua Saxon

EA, Senior Tax Accountant

Kay Harris - CPA, EA, Senior Tax Accountant

Kay Harris

CPA, EA, Senior Tax Accountant

Trung Nguyen - EA, Senior Tax Accountant

Trung Nguyen

EA, Senior Tax Accountant/ Tax Consultant
QuickBooks Certified Bookkeeper, Global Talent

Anthony DA Darantinao

QuickBooks Certified Bookkeeper

Audrey Rhodes -

Audrey Rhodes

Bookkeeper, Quick Books Certified Pro Advisor

Monika Carungcong - QuickBooks Certified Bookkeeper, Global Talent

Monika Carungcong

QuickBooks Certified Bookkeeper

Richard Tabor - Bookkeeper, Global Talent

Richard Tabor

QuickBooks Certified Bookkeeper

Dandee Cubillas - Bookkeeper, Global Talent

Dandee Cubillas

Bookkeeper

Scully Jennifer - Independent Senior Bookkeeper

Jennifer Scully

Senior Bookkeeper

Haley Huntsman - Client Service Specialist, Bookkeeping team

Haley Huntsman

Client Service Specialist, Bookkeeping team

Nicky McClean

Bookkeeper, QuickBooks Certified ProAdvisor

Representation Team

The journey through tax resolution is personal and unique for each client. Our Client Representation Team is rooted in empathy, precision and operates on the principle that behind every tax ID number is a human story. This team, a vital artery of PTR, engages with your distinct circumstances, not just as tax professionals, but as partners in your fiscal health. Here, you’re not a case number; you’re a person deserving of respect, diligent representation, and a fresh start.

Heather Smith - EA, Senior OIC Case Specialist

Heather Smith

EA, Senior OIC Case Specialist

Jinney Payne -

Jinney Payne

EA, Sr. Case Specialist - Resolution Research & Knowledge Manager

Naomi Morrow - EA, Client Service Case Specialist

Naomi Morrow

EA, Client Service Case Specialist

Owen Strobel - EA, Client Service Case Specialist

Owen Strobel

EA, Client Service Case Specialist

Taylor Patik - EA, Client Service Case Specialist

Taylor Patik

EA, Senior ACS Case Specialist
Nick Player-Hoog - EA, Financial Analyst

Nick Player-Hoog

EA, Client Service Case Specialist

Marcee Weist - Resolution Administrator

Marcee Weist

Resolution Administrator

Chantae Lampman - Client Service Specialist

Chantae Lampman

Resolution Administrator

Erica Waterman

Resolution Administrator

Jenna Anderson

Financial Analyst

Jon Dawn

CPA, Financial Analyst

Josiah Swanson

Financial Analyst

Steve Goncalves

Financial Analyst

Tax Consultant Team: Strategic Clarity and Guidance

Our Tax Consultant Team is dedicated to unraveling complex cases with precision, ensuring clients fully understand their strategic tax options before progressing to compliance. We focus on crafting personalized plans that align with your long-term objectives, equipping you with the knowledge and confidence to make informed decisions. With our expertise, navigating your tax landscape becomes a seamless and empowering experience.

Mike Schulze -Enrolled Agent (EA), Tax Consultant

Mike Schulze

Enrolled Agent (EA), Tax Consultant

Lars Trulson - Tax Consultant

Lars Trulson

Tax Consultant

Michael Butler

Tax Consultant

Operations & Support Team

Behind every successful resolution at Precision Tax Relief is a diligent and dedicated Operations & Support Team. Comprising our Human Resources, Sales, IT, and Marketing departments, this team ensures that our internal systems run smoothly, our clients receive timely and effective communication, and our services are delivered with the highest level of professionalism. From optimizing client experiences to managing the behind-the-scenes technology, the Operations & Support Team is the engine that powers our commitment to helping you navigate your tax challenges with confidence and clarity.

Caroline Zasadny

HR & Office Coordinator

Tracy Yeager - HR Associate

Tracy Yeager

HR Associate

Erinn Steinbarger

HR & Office Support Specialist
Austin Bartlett - IT Systems Administrator

Austin Bartlett

IT Systems Administrator

David Klein - Marketing Manager

David Klein

Marketing Manager

Our Awards

Fighting for our clients since 1967

2024

CNBC Awarded PTR with Best Customer Service for Tax Relief Company

CNBC Awarded PTR with Best Customer Service for Tax Relief Company

2024

Investopedia Awarded PTR with Best Overall Tax Relief Company

2023

torch awards for ethics winner 2019

Won 2nd Torch Award

2021

Precision Tax Relief - 2021 Best Places to Work Award

Best Places to Work winner for the 5th time

2020

Investopedia Awarded PTR with Best Overall Tax Relief Company

2019

torch awards for ethics winner 2019

Won 1st Torch Award

Precision Tax Relief Cares

Every single person on the Precision team is here because we care about people. We want our work to have an impact. You’ll feel the difference in the way you’re treated. You’re never a number to us. You’re a valued client, fully supported by genuine, helpful people who just happen to be tax heroes, too.
Precision Tax Relief Team

Contact Us

Precision Tax is helping thousands of people get out of debt with the IRS. Please contact us if you have any questions about our services.

Precision Tax Relief
233 E. Locust Avenue
Coeur d’ Alene, ID 83814

Office Hours:
Monday – Friday: 6:30am – 6pm PST

Get IRS tax relief from the team more people trust

If you need immediate relief from IRS collections, call us today.
You’ll get affordable, transparent pricing and a clear plan for the best possible tax debt settlement.
Let the most trusted tax relief team lift the weight off your shoulders.