About Precision Tax Relief
About Precision Tax Relief
Our Mission
Our Mission
Meet Your Tax Relief Team
Precision Tax has a team of 18 Enrolled Agents, 5 CPAs, and 1 Tax Attorney with decades of collective experience since 1967. We have successfully resolved tax problems for over 79,000 clients. Our team works relentlessly with you to solve your tax problems once and for all.
Scott L. Gettis
Enrolled Agent (EA), MSc, CEO
take on the toughest Revenue Officers without batting an eye. In review after review, Scott’s clients rave about his phenomenal service and their outstanding tax debt relief results.
Gene P. Haag
Enrolled Agent (EA), M. Ed, Managing Partner
“Ultimately, it’s about being honorable and doing an honorable day’s work. Every single staff member comes in to work and does a great job for our clients. We are all a part of something bigger than ourselves.”
Michele Mulkey
CPA, SPHR, SHRM-SCP, Chief Operating Officer
of Human Resources, she initiated multiple programs that fortified Precision’s “Best Places to Work” and “BBB Torch” awards, while growing the professional team from 23 to 60. In 2021, Michele accepted the role of COO, responsible for firm growth and strategic initiatives. We are excited to see how Precision will grow under her “people first” style of leadership.
Casey Ingels
Attorney, Licensed to practice before the US District Court, the Ninth Circuit Court of Appeals, and the US Tax Court
Taxation at NYU. He is admitted to practice before the US District Court, the Ninth Circuit Court of Appeals and the US Tax Court. For over 22 years Casey has represented companies of all sizes, from publicly held companies to small businesses.
Ariel Scott
Enrolled Agent (EA), MBA, Director of Fulfillment
struggling with IRS compliance and debt trust us to help them navigate the IRS channels and negotiate on their behalf, but we also coach and guide them so that they are set up for future financial success.” Ariel loves to work out, stay active outdoors, play games with her two teenage sons, and read for her book club.
Aurae Hawkins
Enrolled Agent (EA), Manager of Client Services Team
Resolution Management team. Never one to stop learning, Aurae is pursuing her fellowship with the National Tax Practice Institute, a stringent three-level program covering all facets of representing taxpayers before the IRS.
Melissa Miller
Enrolled Agent (EA), Senior Manager, Case Resolution
years. She is certified as an EA, has an Associate’s degree (AA) in Paralegal Studies, and holds a BA from Whitworth University. Melissa loves helping clients across the country. “It’s a wonderful feeling, letting a client know their tax debt is resolved.” Melissa takes advantage of the beautiful outdoors here in Idaho, hiking and camping with her family.
Starlynn Nipp
CPA, Senior Managing Tax Accountant
Accountant who has more than fifteen years of experience in the financial industry and public accounting field. When Star is not mentoring the Team or preparing taxes, she enjoys camping and other outdoor activities with her family.
Rebecca Ward
Lead Bookkeeper, QuickBooks Certified ProAdvisor
finances. She takes pride in making sure her clients’ books are in order and ready for tax time, so they can focus on what they love. When she’s not working, she’s outside with her family, hosting BBQs, enjoying the lakes, biking, trying to keep a garden alive, and taking care of their small mix of farm animals.
Eric Brown
CPA, Senior Tax Accountant – Tax Knowledge and Research Lead
2021. With over a decade of experience working with small private companies, Eric has held key roles as Controller and CFO from 2009 to 2020, providing valuable insights into business accounting across various industries. He holds a Bachelor of Science in Business Administration with a concentration in Accounting and obtained his Washington CPA license in 2009. When he’s not helping clients navigate their tax needs, Eric enjoys spending time with family and friends, as well as staying active with regular gym workouts.
Client Service Team: Immediate Relief, Empathetic Guidance
At Precision Tax Relief, we understand the stress tax issues cause, which is why our Client Service Team, your first point of contact, is dedicated to starting your journey towards relief. With a blend of seasoned pros and empathetic advisors, including experienced business owners, we’re here to provide both understanding and actionable solutions right from the start. In your initial consultation, we offer instant relief by sharing knowledge and directly addressing your concerns—sometimes even liaising with the IRS on your behalf to demonstrate our immediate commitment to your case.
Cindy Quick
Client Service Tax Specialist
Julie Ann Penaranda
Client Service Specialist
Kelsey Robertson
Client Service Specialist
Nicole K.
Client Service Specialist
Taralee Scott
EA, Lead Client Service Tax Specialist
Audrey Kurtz
Client Service Tax Specialist
Mark Peradillo
Client Service Tax Specialist and Tax Preparer
Sarah Badzik
Client Service Tax Specialist
Shana Rogers
Client Service Tax Specialist
Tracy Gross
Senior Billing & Collections Specialist
Ciera M.
Client Service Specialist
Jennifer Pittman
Client Service Specialist
Thy Nguyen
Client Service Specialist
Tax Strategy & Compliance Team: Precision in Every Calculation
Tax strategy isn’t just about numbers; it’s about futures. Our Tax Strategy & Compliance Team, led by industry veterans, approaches your tax planning and compliance with meticulous care. By personalizing tax strategies that align with your life goals, we aim not only to resolve present issues but to pave the way for a secure, prosperous future. It’s not just about getting back on track—it’s about setting a new course towards financial stability and peace of mind.
Corrine Dempsey
EA, Senior Tax Accountant
Kay Harris
CPA, EA, Senior Tax Accountant
Audrey Rhodes
Bookkeeper, QuickBooks Certified ProAdvisor
Monika Carungcong
QuickBooks Certified Bookkeeper
Dandee Cubillas
Bookkeeper
Jennifer Scully
Senior Bookkeeper
Haley Huntsman
Client Service Bookkeeping Specialist
Nicky McClean
Bookkeeper, QuickBooks Certified ProAdvisor
Representation Team
The journey through tax resolution is personal and unique for each client. Our Client Representation Team is rooted in empathy, precision and operates on the principle that behind every tax ID number is a human story. This team, a vital artery of PTR, engages with your distinct circumstances, not just as tax professionals, but as partners in your fiscal health. Here, you’re not a case number; you’re a person deserving of respect, diligent representation, and a fresh start.
Heather Smith
EA, Senior OIC Case Specialist
Jinney Payne
EA, Sr. Case Specialist - Resolution Research & Knowledge Manager
Taylor Patik
EA, Senior ACS Case Specialist
Naomi Morrow
EA, Client Service Case Specialist
Owen Strobel
EA, Client Service Case Specialist
Nick Player-Hoog
EA, Client Service Case Specialist
Marcee Weist
Client Service Resolution Specialist
Chantae Lampman
Client Service Resolution Specialist
Sarah Anne Waldvogel
Client Service Resolution Specialist
Erica Waterman
Client Service Resolution Specialist
Jenna Anderson
Financial Analyst
Jon Dawn
CPA, Financial Analyst
Josiah Swanson
Financial Analyst
Steve Goncalves
Financial Analyst
Tax Consultant Team: Strategic Clarity and Guidance
Our Tax Consultant Team is dedicated to unraveling complex cases with precision, ensuring clients fully understand their strategic tax options before progressing to compliance. We focus on crafting personalized plans that align with your long-term objectives, equipping you with the knowledge and confidence to make informed decisions. With our expertise, navigating your tax landscape becomes a seamless and empowering experience.
Mike Schulze
Enrolled Agent (EA), Tax Consultant
Lars Trulson
Tax Consultant
Michael Butler
Tax Consultant
Trung Nguyen
Enrolled Agent (EA), Tax Consultant
Operations & Support Team
Behind every successful resolution at Precision Tax Relief is a diligent and dedicated Operations & Support Team. Comprising our Human Resources, Sales, IT, and Marketing departments, this team ensures that our internal systems run smoothly, our clients receive timely and effective communication, and our services are delivered with the highest level of professionalism. From optimizing client experiences to managing the behind-the-scenes technology, the Operations & Support Team is the engine that powers our commitment to helping you navigate your tax challenges with confidence and clarity.
Caroline Zasadny
HR & Office Coordinator
Tracy Yeager
PHR, HR Generalist
Erinn Steinbarger
HR & Office Support Specialist
Austin Bartlett
IT Systems Administrator
Our Awards
Fighting for our clients since 1967
2024
CNBC Awarded PTR with Best Customer Service for Tax Relief Company
2024
Investopedia Awarded PTR with Best Overall Tax Relief Company
2023
Won 2nd Torch Award
2021
Best Places to Work winner for the 5th time
2020
Investopedia Awarded PTR with Best Overall Tax Relief Company
2019
Won 1st Torch Award
Precision Tax Relief Cares
Contact Us
Precision Tax is helping thousands of people get out of debt with the IRS. Please contact us if you have any questions about our services.
Precision Tax Relief
233 E. Locust Avenue
Coeur d’ Alene, ID 83814
Toll Free: (855) 212-5900
Phone: (208) 215-7245
SMS: (208) 643 0027
Fax: (888) 858-7840
Office Hours:
Monday – Friday: 6:30am – 6pm PST
Get IRS tax relief from the team more people trust
If you need immediate relief from IRS collections, call us today.
You’ll get affordable, transparent pricing and a clear plan for the best possible tax debt settlement.
Let the most trusted tax relief team lift the weight off your shoulders.
